Dutch Bank DSB is desperately looking for ways to prevent customers from transferring their money to other bank accounts since bad publicity began two weeks ago. Their latest attempt in doing so is creating large queues for online banking log in requests. Customers who do try to log in are prompted the following message:

dsb-inloggen

For my foreign readers, this message tells customers there is a queue for logging in. It shows the number of minutes you have to wait and the number of the Helpdesk.

But now it seems the waiting queue a big hoax, it isn’t that busy on the server. They probably just want you to call their expensive helpdesk. Hackblog decided to take a look at the source code of this waiting queue page. They found out it appears that every 10 seconds is the server checks if your turn is up. When starting multiple sessions we get variable waiting times. Starting with 38 minutes, then 16 and later on 24 minutes again. And that was just  in 1 minute time.

Solution

After a long wait, customers are forwarded to the following web address:

https://www.secure.dsbbank.nl/DSBRetailFrontEnd/dsb_login.html

Which has no waiting queue at all! So just navigate to the link above and you will able to transfer your money without having to wait more than half an hour.